Lexis Suites Penang is the only hotel in Penang that offers hotel guests the luxury of having an individual pool and steam room in their own rooms. Please read on for the pros and cons that this hotel has to offer.
Pros
- 10 minutes’ drive from Penang International Airport
- There are a few famous Chinese seafood restaurants nearby and these restaurants are considered one of the best ones in Penang
- If you like durians, you will be pleased to know that there are plenty of stalls selling durians nearby the hotel during the durian season and it is advisable to go for Capri or Balik Pulau famous variations
- Suitable for families with kids
- During the night, colourful and beautiful lights can be seen around the hotel building
- The hotel offers services like limousine, car rental, local tours, laundry, housekeeping, 24-hours in-room dining, lobby shop, parking facilities, shuttle bus, airport transfer, doctor on call, foreign currency exchange, babysitting services upon advance request and VIP room
- The facilities include a karaoke room, gymnasium, adult pool, sauna, changing rooms, ballrooms, boardroom, meeting room and bicycle rides
- You can also participate in different activities like mah-jong, table tennis, fishing and many more
- The shuttle bus service will take you to Queensbay Mall, a shopping mall nearby
- Complimentary breakfast but try to go there as early as possible
- Hotel staffs are friendly, helpful and check-in and check-out was a breeze
- The rooms feature two king-sized beds and a range of practical amenities
- The rooms are spacious and have awesome view of the sea
- Lots of spaces to run about in the room and kids will love it
- The rooms are tastefully designed with an embodiment of contemporary design with luxury fittings
- As mentioned above, this is the only hotel with a private pool and a steam room in your room
- You are able to accommodate up to 4 adults and 1 kid in a room
- Each room comes with towels, bathroom kits, 2 pool towels, a kettle, hairdryer, iron, safety box and a mini bar
- The mini bar consisting of 3 canned soft drinks, 1 pack of M&M, 2 mineral bottles and 4 sachets of TWG tea bags are all complimentary
- Free Wi-Fi internet access
Cons
- The hotel is not located within the city centre and the journey to the hotel can be uncomfortable due to ongoing constructions along the way and killer traffic during peak hours
- No shopping centre and convenience store nearby to buy instant noodles or bread if you are hungry at night
- Although it is a beachfront hotel, the beach is not suitable for swimming or playing on the sand
- If you are planning to drive to this hotel, prepare to endure a horrible driving experience up to the car park as you will have to drive many rounds before reaching the first floor of the car park
- Standard check-in time is 4 PM which is really late when compared to other hotels
- No bellboy to assist you with your luggage
- The food will not be replenished after 9.30 AM for the complimentary breakfast buffet
- Breakfast buffet lacked of pastry choices
- This is a non-smoking hotel so bad news for smokers
- The car park is rather small for 4 wheel drive cars and SUV range of cars as you will have to reverse your car at every corner
- The corridor leading to the hotel rooms looked like from a low cost apartment
- The private pool is rather small and the pool lights will be automatically switched off after 10 PM
- All doors in the room do not come with a lock so this hotel is not a good choice for you if you don’t like people suddenly open the door while you are showering
- Certain rooms’ sinks got clogged up
